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Frequently Asked Questions

Helpful answers for families planning a child’s dental visit, orthodontic evaluation, or next step in care.

HELPFUL ANSWERS FOR FRISCO FAMILIES

Questions Parents Often Ask Us

Every child and family is different. If you do not see your question here, please call us so our team can help.

When should my child see the dentist for the first time?

A child should have a first dental visit by their first birthday or within six months of the first tooth coming in. An early visit gives families a chance to ask questions and helps children build a comfortable relationship with dental care.

How often does my child need a dental checkup?

Most children benefit from regular checkups about every six months. Your child’s dentist may recommend a different schedule based on cavity risk, orthodontic needs, or individual oral health.

What should I bring to my child’s first appointment?

Please bring a photo ID for the parent or guardian, your child’s insurance information if applicable, any requested patient forms, and a list of medications or health information you would like the dental team to know.

What if my child is anxious about the dentist?

Let the team know before the visit. We use child-friendly language, a calm pace, and age-appropriate comfort techniques. We can also talk with you about whether sedation options may be appropriate for your child’s care.

What should I do if my child has a toothache or dental injury?

Call the office as soon as possible. We can help you decide the right next step and, when appropriate, arrange an urgent visit. For severe swelling, uncontrolled bleeding, trouble breathing, or another medical emergency, call 911 or seek emergency medical care.

Do you see children with special needs?

Yes. We provide individualized care for children with sensory, developmental, behavioral, and comfort needs. Sharing helpful information before the appointment lets us plan a more supportive visit.

When should my child have an orthodontic evaluation?

The American Association of Orthodontists recommends an orthodontic checkup by age 7. An early evaluation does not always mean treatment is needed; it helps monitor jaw growth, bite development, and the timing of permanent teeth.

Do you offer Invisalign and braces?

We offer orthodontic evaluations and discuss options such as Invisalign, metal braces, clear ceramic braces, and retainers when appropriate. The best choice depends on your child’s bite, growth, oral health, and daily habits.

Do you accept dental insurance?

We work with many dental insurance plans. Coverage, eligibility, and out-of-pocket amounts vary by plan, so our team can help you understand the information available for your family before treatment.

What payment and financing options are available?

Payment options may include major credit cards, FSA or HSA funds, CareCredit financing, and in-house payment arrangements where available. Please contact the office for current details and eligibility.

Do you have Saturday appointments?

Saturday appointments are available from 8:00 AM to 2:00 PM for orthodontic care only. Please call our Frisco office for current availability and scheduling help.

How do I schedule an appointment?

You can call our office at (214) 646-9400 or send an appointment request online. Our team will follow up to confirm a time that works for your family.

READY WHEN YOU ARE

Still Have a Question?

Call our Frisco office or request an appointment. We are happy to help you find the information you need.